Refund Policy

The “That’s Not Right” Policy

At DeadNote Apparel, we want you to love what you’re wearing — almost as much as you love that one song you’ve listened to 400 times this year. If something’s wrong, we’ll fix it. No passive aggression, no lengthy email chain. Just a straightforward resolution, which is more than most band breakups offer.

We offer refunds for:

• Items that arrived incorrectly — wrong size or wrong design
• Damaged or defective products — because that kind of imperfection isn’t the aesthetic we’re going for

Refund requests must be made within 30 days of purchase. To get the ball rolling, contact us at hello@sonicsynthaustralia.com with your order number and a brief description of the issue. We’ll take it from there.

This refund policy may be updated at any time without prior notice. For the most current version, reach out to us at hello@sonicsynthaustralia.com — we’re not hard to find, unlike that one album you’ve been trying to track down for years.

For best results, follow the care instructions included with your order. Treat it well and it’ll outlast most of your creative phases.